We hope you love your Cattitude Box, but if you are not fully satisfied you have 14 DAYS After you have received your Cattitude Box to request a refund. You then have a further 14 DAYS to return your box to us in the same condition in which you received them.

Our return address is:

CCL Box Ltd

32A Ambleside Road 

Lightwater 

GU18 5TA

We will only accept return or exchanged products if the products received are defective. We will not supply refunds, returns or exchanges if you simply don’t like one of the items contained in your Cattitude Box or already have one of the items. You are responsible for the return postage. This does not affect your statutory rights.

You have a legal obligation to take reasonable care of the products/Goods while they are in your possession. If you fail to comply with this obligation, we may have a right to claim the cost of any deterioration from you, together with any administration charges. Unfortunately, we are not able to refund any orders that are outside of the 14 DAYS period after the order has been confirmed as delivered to you. All appropriate refunds will be issued within 30 DAYS of receiving the return. Refunds are at the sole discretion of CCL Box Ltd.