Welcome to Cattitudebox! These terms and conditions (“Terms”, “Agreement”) are an agreement between CCL Box Ltd (“CCL Box Ltd”, “Cattitudebox”, “us”, “we” or “our”) and you (“User”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the cattitudebox.com website and and all services provided by us via the Website including without limitation our monthly subscription box and gift service (collectively, “Website” or the “Services”).
Cattitudebox provides a subscription service for monthly delivery of cat-related products for yourself and your cat or as a gift to other cat owners. Access to the Website, use of the Services, and purchase of the Products is subject to these Terms and Conditions and the Cattitudebox Privacy Policy available on the Website.

Accounts and membership

If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

Registration and Membership; Product Sales

In order to start your ongoing Cattitudebox monthly subscription, you must register as a member on our Website. To register, you can simply provide information about yourself and your cat (for optimal gift selection), your shipping information including your address and billing information, and your valid email address and password to create your login profile. All information that you provide to Cattitudebox , including your credit card information, is subject to Cattitudebox ‘s Privacy Policy. You are responsible for keeping your registration information up to date through the account page on the Website.

As a registered user of Cattitudebox, you agree to receive emails promoting any special offer(s), including third party offers. We may from time to time send you our monthly newsletter. You may opt-out from receiving special promotions or our newsletter by emailing hello@cattitudebox.com or selecting to unsubscribe as may be provided in the applicable e-mail correspondence.

Monthly Delivery

As a subscribed Cattitudebox member, each month we will ship you a package with a different selection of items for you and your cat(s) that may consist of a selection from jewellery, home decor, stationary, clothing, accessories, toys, treats, food samples, or other cat-related items (“Products”). Each month of your subscription, the selection of Products may change. Accordingly, Cattitudebox cannot guarantee that a selection available in a particular timeframe will be available in any subsequent timeframe.

BY SUBSCRIBING YOU AGREE TO PAY THE MONTHLY SUBSCRIPTION FEE FOR THE PRODUCTS THAT ARE SUPPLIED EACH MONTH.

Billing and Payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. The price of the Services and/or goods is payable in full before delivery. You will automatically be charged each month for your ongoing subscription. We reserve the right to change products at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

We use a third party payment service to process your credit card information. By submitting your credit card information, you give us the permission to store and process your information with the third party payment service. The current version of the third party payment service provider’s services agreement can be found here https://stripe.com/gb/ssa

Refund Policy

After you have received your Cattitude box to your UK address, you have 14 DAYS to request a refund if you wish to, you then have a further 14 DAYS to return your order to us in the same condition in which you received them. You have a legal obligation to take reasonable care of the products/Goods while they are in your possession. If you fail to comply with this obligation, we may have a right to claim the cost of any deterioration from you, together with any administration charges.Unfortunately, we are not able to refund any UK orders that are outside of the 14 DAYS period after the order has been confirmed as delivered to you. All appropriate refunds will be issued within 30 DAYS of receiving the return. Refunds are at the sole discretion of CCL Box Ltd. We will only accept return or exchanged products if the products received are defective. We will not supply refunds, returns or exchanges if you simply don’t like one of the items contained in your Cattitude box or already have one of the items. You are responsible for the return postage.This does not affect your statutory rights.

Unfortunately we are unable to offer refunds on any international orders.

International Orders

You are responsible for any and all import duties, taxes and charges that your country’s customs & imports office may impose when your order enters your country. These fees and taxes are not included in the Cattitude box price or shipping fee. Any delay in arrival as a result of your shipment held by customs & imports is not the responsibility of CCL Box Ltd. All taxes and duty fees are calculated by the destination country’s customs & imports office and are the buyer’s responsibility to pay. We cannot refund any boxes or shipping fees if you do not pay any taxes or duty to your country, resulting in your Attitude box being returned to us.

Accuracy of information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or on any related Service has been modified or updated.

Third-party services

If you decide to enable, access or use third-party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against CCL Box Ltd with respect to such other services. CCL Box Ltd is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective websites. By enabling any other services, you are expressly permitting CCL Box Ltd to disclose your data as necessary to facilitate the use or enablement of such other service.

Backups

We are not responsible for Content residing on the Website. In no event shall we be held liable for any loss of any Content. It is your sole responsibility to maintain appropriate backup of your Content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no obligation, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. We make no guarantee that the data you need will be available.

Links to other websites

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, products, services, and content of any other third-parties. You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site websites is at your own risk.

Intellectual property rights

This Agreement does not transfer to you any intellectual property owned by CCL Box Ltd or third-parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with CCL Box Ltd. All trademarks, service marks, graphics and logos used in connection with our Website or Services, are trademarks or registered trademarks of CCL Box Ltd. Other trademarks, service marks, graphics and logos used in connection with our Website or Services may be the trademarks of other third-parties. Your use of our Website and Services grants you no right or license to reproduce or otherwise use any CCL Box Ltd or third-party trademarks.

Disclaimer of warranty

You agree that your use of our Website or Services is solely at your own risk. You agree that such Service is provided on an “as is” and “as available” basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will CCL Box Ltd, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if CCL Box Ltd has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of CCL Box Ltd and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to CCL Box Ltd for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the law of England and Wales and are subject to the exclusive jurisdiction of the Courts of England & Wales. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

BY AGREEING TO THESE TERMS OF SERVICE, YOU HEREBY WAIVE ANY RIGHT TO A JURY TRIAL AND YOUR RIGHT TO HAVE A COURT HEAR CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT.

Changes and amendments

We reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will post a notification on the main page of our Website. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.

Contacting us

If you have any questions about this Agreement, please contact hello@cattitudebox.com.

This document was last updated on January 3, 2019.

Copyright © 2019, CCL Box Ltd. All Rights Reserved.